Job Change Tracking performs best when connected to continuously updated CRM segments rather than static CSV files.
To configure Job Change Tracking, go to Admin, then "Job Changes Tracking".
The recommended structure is:
active HubSpot lists,
automatic synchronization,
continuous updates over time.
This ensures Sonik.ai always tracks the most relevant contacts without requiring manual maintenance.
A dynamic setup also guarantees that:
new customers are added automatically,
outdated contacts are removed,
tracking quality remains reliable over time.