Skip to main content

Connect Sonik.ai to Claude or ChatGPT (MCP connector)

Use the Sonik.ai MCP connector to ask Claude or ChatGPT about your calls, prospects and dialer performance.

Written by Aurélien Marcel

What does the connector actually do?

The Sonik.ai MCP connector links your Sonik.ai workspace to your AI assistant (Claude or ChatGPT). Once connected, you can ask questions about your sales activity in plain language, and the assistant fetches the answers directly from Sonik.ai.

  • Look up your calls, recordings, transcripts and AI summaries

  • Explore your prospects and their activity timeline

  • Analyze your dialer performance and team reporting

  • Combine Sonik.ai data with your other connected tools in a single conversation

Good to know: the connector is read-only. Your AI assistant can read your Sonik.ai data, but it cannot modify, create or delete anything in your workspace.

Before you start

  • An active Sonik.ai account

  • A Claude or ChatGPT account on a plan that supports custom MCP servers (details in each section below)

  • The Sonik.ai MCP server URL: https://api.sonik.ai/mcp

Authentication uses OAuth: you sign in with your Sonik.ai account and click Allow. You never need to copy an API key or share your password with the AI assistant.

Connect Sonik.ai to Claude

Custom connectors are available on Claude Free, Pro, Max, Team and Enterprise plans. Free plans are limited to one custom connector.

Pro, Max and Free plans

  1. Open claude.ai (or the Claude desktop app)

  2. Go to Settings → Connectors

  3. Click Add custom connector

  4. Name: Sonik.ai

  5. Remote MCP server URL: https://api.sonik.ai/mcp

  6. Leave Advanced settings empty and click Add

  7. Click Connect next to Sonik.ai

  8. A Sonik.ai window opens: sign in and click Allow

Team and Enterprise plans

On Team and Enterprise plans, only an Owner can add a custom connector for the organization.

For the Owner (once for the whole organization):

  1. Go to Organization settings → Connectors

  2. Click Add, then choose Custom → Web

  3. Enter the name Sonik.ai and the URL https://api.sonik.ai/mcp

  4. Click Add

For each team member:

  1. Go to Settings → Connectors

  2. Find Sonik.ai in the list (it has a "Custom" label)

  3. Click Connect, sign in to Sonik.ai and click Allow

Use it in a conversation

In a new chat, open the + menu below the message box, go to Connectors and make sure Sonik.ai is toggled on. Then simply ask your question. The first time Claude uses a Sonik.ai tool, it asks for your approval.

Connect Sonik.ai to ChatGPT

In ChatGPT, a custom MCP server is added as a plugin, from the Plugins page on ChatGPT web. You don't need to turn on Developer mode.

  • Business, Enterprise and Edu: supported. Only admins and owners (or members granted the Create plugins with MCPs permission on Enterprise/Edu) can add the plugin and publish it to the workspace

  • Pro: supported, since the Sonik.ai connector is read-only

  • Free, Go and Plus: custom MCP servers can't be added on these plans

Step 1 — Add Sonik.ai as a plugin

  1. Open ChatGPT Plugins on the web

  2. Click the + button, then Add custom MCP server

  3. Name: Sonik.ai

  4. Description (optional): Read calls, prospects and dialer reporting from Sonik.ai

  5. Under Connection, enter the Server URL: https://api.sonik.ai/mcp

  6. Authentication: OAuth

  7. Review the risk warning and select I understand and want to continue

  8. Click Create as a plugin

  9. A Sonik.ai window opens: sign in and click Allow

Sonik.ai now appears in your personal plugins (or in the workspace where you created it).

Step 2 — Business, Enterprise and Edu workspaces

Once an admin or owner has created the Sonik.ai plugin and published it to the workspace, each member opens Plugins, finds Sonik.ai, clicks Connect, then signs in to Sonik.ai and clicks Allow.

Step 3 — Use it in a conversation

Start a new chat and mention Sonik.ai in your request (for example "@Sonik.ai summarize my calls from yesterday"), or pick Sonik.ai from the + menu of the message box.

What to ask

A few examples to get started:

  • "Summarize my calls from yesterday and list the next steps for each prospect."

  • "Which prospects mentioned a competitor in their calls this week?"

  • "Compare my team's connection rate and meetings booked this month vs last month."

  • "Show me the full activity timeline for [prospect name] before my call."

  • "What are the most common objections in our calls over the last 30 days?"

Troubleshooting

  • I can't find "Add custom connector" (Claude): on Team or Enterprise plans, ask your Claude Owner to add Sonik.ai in Organization settings → Connectors first.

  • I can't see "Add custom MCP server" (ChatGPT): check that you're on ChatGPT web and on a Pro, Business, Enterprise or Edu plan. In a workspace, ask your admin to add the plugin or grant you the permission to create plugins with MCPs.

  • The sign-in window doesn't open: allow pop-ups for claude.ai or chatgpt.com in your browser and try again.

  • The assistant doesn't use Sonik.ai: make sure the connector is enabled for the current conversation in Claude, or mention @Sonik.ai in ChatGPT.

  • I see no data or partial data: the connector only returns data your Sonik.ai user can access. Check your permissions in Sonik.ai.

Security and access

  • You sign in through Sonik.ai with OAuth: the AI assistant never sees your password

  • The connector is read-only and only accesses data your Sonik.ai account can already see

  • You can disconnect at any time: in Claude, go to Settings → Connectors and click Disconnect; in ChatGPT, open Plugins, select Sonik.ai and disconnect or remove it

Need help? Contact us through the chat and we'll walk you through the setup.

Did this answer your question?