Sonik.ai allows you to access and download all your call recordings directly from the Dialer. Each recording can be saved as an MP3 file, making it easy to reuse outside the platform (analysis, training, AI processing, etc.).
How to download a call recording
Open the Dialer
In the left-hand menu, go to Call History
(Optional) Use filters to find your call faster:
Filter by Connected calls
Or search directly using the lead’s name
Locate the call you want in the list
In the Recording column:
You can listen to the call directly in the browser
Click the download icon (on the right of the player)
The file will be downloaded in MP3 format
What you can do with downloaded recordings
Review and improve call performance
Share calls internally (training, QA, feedback)
Upload to external tools (CRM, Notion, etc.)
Analyze conversations using AI / LLMs
Build qualitative insights on objections, pitch clarity, and conversion
Notes
Only calls with recordings available will display the download option
Using filters significantly reduces time to locate specific calls, especially at scale
This feature is primarily designed to support continuous improvement of your outbound performance and enable deeper analysis beyond the platform.